United Airlines experienced more computer problems Friday, causing systems to slow down.
"We have been experiencing short-term, intermittent Internet connectivity issues, causing some systems to run more slowly than normal," United spokesman Rahsaan Johnson said.
However, the airline is continuing to operate flights and "take care of customers," he said, adding that interruptions last for about five minutes.
The problem is only at some locations, including Chicago O'Hare International Airport, he said.
The glitch has not harmed the airline's on-time performance, which was running at 91.5 percent for United Airlines flights and about 85 percent for United Express flights, he said. Those rates are higher than normal for United, which has been running closer to 80 percent on time.
Computer problems have plagued the airline this year, starting in March when it switched to a new reservations system. During the summer its operations were especially poor, with rampant flight delays and cancellations.
gkarp@tribune.com
0 comments:
Post a Comment